1.800.323.3639 | Support | Training

july, 2017

17jul1:00 pm- 4:00 pmAvtex Public Training Series: CIC Interaction Administrator1:00pm - 4:00pm CST

Event Details

PureConnect (Powered by CIC) administration is done through easy-to-use Graphical User Interface (GUI) application. This course focuses on the configurations of users/workgroups/roles to ease the administration of the PureConnect (Powered by CIC) system.

By the end of this session you will be able to:

-Create a user and understand basic user permissions

-Apply assignable licenses based on user needs

-Understand the configurable components of: Roles, statuses, skills, workgroups, wrap up codes, response management, and client templates


Online Training Details
Monday, July 17, 2017
1:00 pm – 4:00pm CST
Cost: $300

 

REGISTER TO ATTEND

Time

july 17 1:00pm - july 17 4:00pm CST

Location

Virtual

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