1.800.323.3639 | Support | Training

june, 2017

9jun11:00 am- 2:00 pmAvtex Public Training Series: CIC Interaction Administrator11:00am - 2:00pm CST

Event Details

PureConnect (Powered by CIC) administration is done through easy-to-use Graphical User Interface (GUI) application. This course focuses on the configurations of users/workgroups/roles to ease the administration of the PureConnect (Powered by CIC) system.

By the end of this session you will be able to:

-Create a user and understand basic user permissions

-Apply assignable licenses based on user needs

-Understand the configurable components of: Roles, statuses, skills, workgroups, wrap up codes, response management, and client templates


Online Training Details
Friday, June 9, 2017
11:00 am – 2:00pm CST
Cost: $300

 

REGISTER TO ATTEND

Time

june 9 11:00am - june 9 2:00pm CST

Location

Virtual

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