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july, 2017

21jul10:00 am- 12:00 pmAvtex Public Training Series: Interaction Connect: Contact Center Agent10:00am - 12:00pm CST

Event Details

Interaction Connect is a PureConnect browser-based client for desktop or laptop PCs used to manage phone calls, callback requests, chats and emails. As a business user or contact center agent, we will take you through the features of this robust platform.

By the end of this session you will be able to:

-Manage incoming and outgoing interactions

-Manage your status and availability

-View and interpret basic queue statistics

-Manage personal voicemail and understand call forwarding options


Online Training Details
Friday, July 21, 2017
10:00 am – 12:00pm CST
Cost: $200

 

REGISTER TO ATTEND

Time

july 21 10:00am - july 21 12:00pm CST

Location

Virtual

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