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june, 2017

12jun12:30 pm- 2:30 pmAvtex Public Training Series: Interaction Connect: Contact Center Agent12:30pm - 2:30pm CST

Event Details

Interaction Connect is a PureConnect browser-based client for desktop or laptop PCs used to manage phone calls, callback requests, chats and emails. As a business user or contact center agent, we will take you through the features of this robust platform.

By the end of this session you will be able to:

-Manage incoming and outgoing interactions

-Manage your status and availability

-View and interpret basic queue statistics

-Manage personal voicemail and understand call forwarding options


Online Training Details
Monday, June 12, 2017
12:30 pm – 2:30pm CST
Cost: $200

 

REGISTER TO ATTEND

Time

june 12 12:30pm - june 12 2:30pm CST

Location

Virtual

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