1.800.323.3639 | Support | Training

june, 2017

23jun12:00 pm- 2:00 pmAvtex Public Training Series: PureCloud Administrator12:00pm - 2:00pm CST

Event Details

PureCloud is a cloud based omni-channel contact center platform leveraging Amazon Web Services. This course will teach you the basics of administering in a PureCloud environment.

By the end of this session you will be able to:

-Manage users’ roles and permissions and adding users

-Work with queues to manage members of your queues, service levels, after call work settings and more

-Review real time queue management views, reporting, alerts and quality management ​​


Online Training Details
Friday, June 23, 2017
12:00pm – 2:00pm CST
Cost: $200

 

REGISTER TO ATTEND

Time

june 23 12:00pm - june 23 2:00pm CST

Location

Virtual

Let’s Talk About CX

X