PX Solutions for Healthcare Providers
Avtex Helps You Provide Memorable Patient Experiences
Leveraging Patient Experience as a Key Differentiator
Recent changes in health insurance laws have given Americans additional choices when seeking medical care. With these added options, the power has shifted to those seeking medical care, rather than those providing it. Today, more than ever, patients are able to consider multiple providers when choosing care. Patient Care, or the type and quality of medical care each provider offers is most often the main determining factor in a patient’s decision. Another key factor many individuals consider when searching for a healthcare provider is Patient Experience.
By making the effort to create, improve and maintain PX strategies, technologies and training, your healthcare organization may be able to set yourself apart in a crowded marketplace and create lasting relationships with your patients. Without a commitment to PX, you may face an uphill battle to attract and retain patients.
Avtex Offers a Wide Range of PX Solutions and Services
Patient Experience, or PX, is the sum of all interactions between a patient and their healthcare provider. This includes interactions outside of the medical office, such as appointment scheduling, billing, appointment follow up and more.